Shipping policy
Everything ships from RaveReady, ready for your next festival, rave, or pool day.
Processing time
Most orders are processed within 1–3 business days (Mon–Fri, excluding holidays). During drops, sales, and peak festival season, processing can take a little longer.
Delivery estimates
Delivery times vary by item and destination, and the estimates below are estimates, not guarantees (they don't include processing time):
- United States: typically 5–12 business days
- International: typically 10–30 business days, depending on destination and customs
Because we carry a wide range of styles, some items arrive faster than others.
Orders may arrive in more than one package
Some orders ship in separate packages that may arrive on different days — this is normal and you won't be charged extra for it. Each shipment has its own tracking.
Where we ship
We ship across the United States and internationally to most countries worldwide. If checkout accepts your address, we ship there.
Shipping rates
Rates are calculated at checkout based on your order and destination.
- United States: FREE standard shipping on orders over $100. Otherwise, shipping is weight-based, typically $4.90–$9.90 for most orders and up to $19.90 for heavier orders.
- International: calculated live at checkout (USPS or DHL Express, depending on destination).
Tracking
You'll receive a tracking number by email once your order ships. If part of your order ships separately, you'll get tracking for each package.
Customs, duties & taxes (international)
International orders may be subject to import duties, taxes, or customs fees set by your country. These are not included in your order total and are the customer's responsibility. We can't predict or refund them.
Delays
Carrier delays, weather, customs, and peak seasons can affect delivery. If your tracking hasn't updated in 7+ business days (US) or 15+ business days (international), email support@raveready.com and we'll help track it down.
Lost or stolen packages
If tracking shows delivered but you can't find your package, check with neighbors/household and your local carrier first. For packages lost in transit, contact us — we handle these case by case, and if the item is still in stock we'll arrange a reshipment.
Wrong or incomplete address
Please double-check your shipping address at checkout. We're not responsible for orders sent to an incorrectly entered address; if a package is returned to us, we can reship at the customer's cost.
FAQ
How long does shipping take? Processing is 1–3 business days, then roughly 5–12 business days for US delivery (10–30 international). Times vary by item.
Is shipping free? Yes — free US standard shipping on orders over $100.
Do you ship internationally? Yes, to most countries worldwide; rates are shown at checkout.
Why did my order come in two packages? Some items ship separately and may arrive on different days — totally normal.
Will I pay customs fees? International orders may incur duties/taxes set by your country; these aren't included in your total.